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Connection Logs question

Posted: Thu Mar 12, 2020 3:43 pm
by robonova
I just setup my WE826-T and EM7565 today and this is what my connection log looks like. Should I be seeing a connection message this often?

Thu Mar 12 14:33:10 2020 : Connection Log Cleared by User
Thu Mar 12 14:24:23 2020 : Attempting to Connect Modem #1 (Sierra_Wireless,_Incorporated Sierra_Wireless_EM7565_Qualcomm®_Snapdragon™_X16_LTE-A)
Thu Mar 12 15:03:01 2020 : Modem #1 Connected
Thu Mar 12 15:04:25 2020 : Attempting to Connect Modem #1 (Sierra_Wireless,_Incorporated Sierra_Wireless_EM7565_Qualcomm®_Snapdragon™_X16_LTE-A)
Thu Mar 12 15:06:45 2020 : Modem #1 Connected
Thu Mar 12 15:08:09 2020 : Attempting to Connect Modem #1 (Sierra_Wireless,_Incorporated Sierra_Wireless_EM7565_Qualcomm®_Snapdragon™_X16_LTE-A)
Thu Mar 12 15:26:57 2020 : Modem #1 Connected
Thu Mar 12 15:33:51 2020 : Attempting to Connect Modem #1 (Sierra_Wireless,_Incorporated Sierra_Wireless_EM7565_Qualcomm®_Snapdragon™_X16_LTE-A)
Thu Mar 12 15:35:41 2020 : Modem #1 Connected

Re: Connection Logs question

Posted: Thu Mar 12, 2020 3:58 pm
by JimHelms
Run the AT Command:
AT!GSTATUS?
And post the results.

Re: Connection Logs question

Posted: Thu Mar 12, 2020 4:03 pm
by robonova
AT!GSTATUS?
!GSTATUS:
Current Time: 7467 Temperature: 45
Reset Counter: 1 Mode: ONLINE
System mode: LTE PS state: Attached
LTE band: B66 LTE bw: 10 MHz
LTE Rx chan: 0 LTE Tx chan: 132022
LTE SSC1 state:INACTIVE LTE SSC1 band: B29
LTE SSC1 bw : 10 MHz LTE SSC1 chan: 9820
LTE SSC2 state:INACTIVE LTE SSC2 band: B11
LTE SSC2 bw : 10 MHz LTE SSC2 chan: 5110
LTE SSC3 state:NOT ASSIGNED
LTE SSC4 state:NOT ASSIGNED
EMM state: Registered Normal Service
RRC state: RRC Connected
IMS reg state: No Srv

PCC RxM RSSI: -76 PCC RxM RSRP: -102
PCC RxD RSSI: -79 PCC RxD RSRP: -103
SCC1 RxM RSSI: -88 SCC1 RxM RSRP: -115
SCC1 RxD RSSI: -86 SCC1 RxD RSRP: -109
SCC2 RxM RSSI: -83 SCC2 RxM RSRP: -105
SCC2 RxD RSSI: -79 SCC2 RxD RSRP: -97
Tx Power: 14 TAC: 6a23 (27171)
RSRQ (dB): -9.5 Cell ID: 08033a17 (134429207)
SINR (dB): 9.6


OK

Re: Connection Logs question

Posted: Thu Mar 12, 2020 4:10 pm
by JimHelms
1. Disable the connection manager in the profile if enabled.

2. What AMP power adapter are you using?

Re: Connection Logs question

Posted: Thu Mar 12, 2020 4:27 pm
by robonova
I'm using the 12V 2.5A 30W Power Adapter I bought from The Wireless Haven. If you're talking about in the profile where it says connection monitoring it says disabled. Also, my freaking wifi will NOT stay up and keeps loosing wifi connection.

Re: Connection Logs question

Posted: Thu Mar 12, 2020 4:43 pm
by JimHelms
The WiFi on these units are less than desired and seem to work best (at least for me) with the default settings that WiFiX firmware provides.

I will make the same recommendation as this POST which should correct the WiFi

Re: Connection Logs question

Posted: Sun Mar 15, 2020 6:31 pm
by usav3t
robonova wrote: Thu Mar 12, 2020 4:27 pm I'm using the 12V 2.5A 30W Power Adapter I bought from The Wireless Haven. If you're talking about in the profile where it says connection monitoring it says disabled. Also, my freaking wifi will NOT stay up and keeps loosing wifi connection.
I recently started using this modem as well and I can tell you I was getting disconnected every time 3x ca was being engaged on certain bands. From your gstatus I can also tell you have a stronger signal being broadcast from your tower as I can only get one 10mhz and 2x 5mhz bands at any one time where I live. Having said all that, I had to upgrade my power adapter to a 3 amp and still had disconnects but not as often. I recently went up to a 5 amp adapter and have only minor issues with disconnects over the last day or so but I am still testing it. After reflashing Golden Orb onto the router I havent had any disconnects in the last several hours. (fingers crossed)

If you do end up getting a bigger power adapter make sure you get a UL listed adapter and it has UL listed on the adapter as well as the correct size and polarity tip.