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RM500Q-AE Webserver menu

Posted: Thu Aug 26, 2021 2:15 pm
by adesai414
Hi,

I have a RM500Q-AE that is in ECM mode. I am able to log into the webserver using the IP address however all of the menu options on the left navigation are disabled/grayed out. Does anyone know how I can enable the menus? There are options for WWAN Settings, NAT Settings, Firewall Settings, WLAN settings, UPnP DLNA MDNS, Account Configuration.

I am using the modem with an M.2 to USB3 housing that I have connected to a Gl.iNet AR750S router. QMI and MBIM are not able to connect to the internet when I try to update the 3g/4g modem settings, but ECM works.


https://imgur.com/a/flNyYML

Re: RM500Q-AE Webserver menu

Posted: Thu Aug 26, 2021 3:47 pm
by Adm1jtg
Well looing at your image I would ask.... Have you tried downloading and using firefox like it suggests?

Re: RM500Q-AE Webserver menu

Posted: Thu Aug 26, 2021 4:07 pm
by Didneywhorl
I haven't seen this before.

Re: RM500Q-AE Webserver menu

Posted: Fri Aug 27, 2021 8:23 am
by adesai414
Adm1jtg wrote: Thu Aug 26, 2021 3:47 pm Well looing at your image I would ask.... Have you tried downloading and using firefox like it suggests?
Yes, that was the first thing I tried. I also tried with Chrome, Safari, and Edge. Nothing seems to be clickable. I am thinking maybe the manufacture disabled it via a firmware update.

Re: RM500Q-AE Webserver menu

Posted: Fri Aug 27, 2021 10:56 am
by Adm1jtg
What router are you running? It would be better to load wifix or rooter on your router if it supports it.

Re: RM500Q-AE Webserver menu

Posted: Mon Aug 30, 2021 10:30 am
by Didneywhorl
Shoot a message to Quectel, and see what they say. Or post on their forum.