Page 1 of 1

Calyx Tmobile/Sprint Users Service Issues??

Posted: Mon Jul 19, 2021 9:26 am
by em7455user
Seems something is going on with the Calyx hotspot's. Myself and several others who have had their service go out this weekend. Started on Saturday evening.... Anyone else having a "no service" notification on their hotspots even though the hotspot shows a signal?

Re: Calyx Tmobile/Sprint Users Service Issues??

Posted: Mon Jul 19, 2021 9:32 am
by em7455user
Probably same story as this situation even though it was settled in a lawsuit with Sprint years ago ... https://wirelessjoint.com/viewtopic.php?f=32&t=1723

Re: Calyx Tmobile/Sprint Users Service Issues??

Posted: Mon Jul 19, 2021 10:46 am
by islander261
I had one disconnect Saturday night that required resetting the modem (MC7411). I am band locked to 66/71 and the weekend tourist traffic was really high so the tower was heavily loaded. Connect through a T-Mobile tower about 2 miles away. So still working for now on the West coast.

John

Re: Calyx Tmobile/Sprint Users Service Issues??

Posted: Mon Jul 19, 2021 7:25 pm
by Didneywhorl
Tmobile has been aggresively working on towers, messing with a lot. It will take repetitive calls to cust service asking wth is going on with signal and towers to get some answers. It's about all I've been able to get.

Re: Calyx Tmobile/Sprint Users Service Issues??

Posted: Wed Jul 21, 2021 3:24 pm
by radec
I use mobilecitizen. I had a glitch about a week ago and it seemed down for a couple hours, but its been stable since then. I assumed it was just because they were working on the tower.

Anyone have a good number for checking on tower status in your area? I used to have a sprint business customer service line that would always get picked up fast but I haven't been able to find that number again.