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Looking for Paid Support

Posted: Wed Sep 30, 2020 3:36 pm
by lgaller
Good afternoon, I've got a Quectel EC25-AF that I'm trying to connect to AT&T through Hologram (right now it defaults to T-Mobile). I've spent quite a bit of time on it, and I'd like to hire someone to walk me through it (I've got other needs once I get past this part that I'll need assistance with as well). Does anyone offer paid support?

Re: Looking for Paid Support

Posted: Wed Sep 30, 2020 5:21 pm
by gscheb
Do you have Golden orb or wifi or rooter user interface? What kind of router is it in?

Re: Looking for Paid Support

Posted: Wed Sep 30, 2020 5:34 pm
by Dr-BroadBand
Not familiar with Hologram, is there a reason you are using them for your data??

Re: Looking for Paid Support

Posted: Wed Sep 30, 2020 7:50 pm
by lgaller
This is being used in a gl.inet mifi device running openwrt. Hologram is a requirement.

Re: Looking for Paid Support

Posted: Wed Sep 30, 2020 7:54 pm
by jhend
I have a Hologram SIM. It's specifically for IoT. That's 3GPP access technology types 8 (LTE Cat M1) and 9 (LTE Cat NB1).

The EC25-AF supports neither of these. That's not to say the Hologram SIM won't work with access technology 7 (normal LTE). It may or may not, depending on the provider the Hologram SIM is roaming on.

You do have roaming enabled, don't you? And you are using the APN "hologram", aren't you?

I'm happy to offer whatever support I can, but strictly unpaid.

Re: Looking for Paid Support

Posted: Wed Sep 30, 2020 8:39 pm
by jhend
Ancient memories are coming back.

If the EC25-AF is in MBIM mode then OpenWRT may have a problem with roaming. Please see: https://forums.whirlpool.net.au/thread/ ... p=72#r1425