AT&T shutoff of 3G February 2022 may affect you.

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MattB29
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AT&T shutoff of 3G February 2022 may affect you.

Post by MattB29 »

Cricket sent me a SMS notifying me that my Sierra EM7565 (in a WG3526) would no longer work come Feb 2022 for their Data only plan. They base this on all devices must be VoLTE (HD) after that date. I have known for sometime that Cricket was no longer allowing IMEI's from many cellular modems to be activated. All of this is based on AT&T no longer going to support 3G.

However in my research today I see the AT&T is going to shutoff all connection to any devices that do not match their whitelist: https://www.att.com/idpassets/images/su ... etwork.pdf It will not matter if your phone or cellular modem is capable of LTE or not. It must be on the list or it is gone. Those of us needing devices with external antennas for reception might have a real difficult time of finding compatible cellular modems. If the IMEI is not on the whitelist it can not be activated.

Doing some more research I find AT&T justification for this is based on them repurposing their 3G bands to 5G and they decided if your phone or modem receives those 3G bands than it is a 3G phone or modem. Though their own hotspots seems to be excluded from that reasoning.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by tetranz »

Does this really mean that everyone using a router with a EM7565 is out of luck with AT&T after Feb 2022?
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by Didneywhorl »

For ATT it is called their sunset program, they are dropping all wireless devices that do not support VoLTE. That's all.

Quectel has already released updates or revisions to deal with the changes that ATT is putting in place.

I think Sierra has as well, but I don't have direct communications with Sierra reps.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by MattB29 »

Didneywhorl wrote: Wed Sep 01, 2021 12:26 pm For ATT it is called their sunset program, they are dropping all wireless devices that do not support VoLTE. That's all.

Quectel has already released updates or revisions to deal with the changes that ATT is putting in place.

I think Sierra has as well, but I don't have direct communications with Sierra reps.
Problem is not the modem working, it is it's IMEI being accepted by AT&T. Updates notwithstanding. I could find no mention of any that are acceptable. If you have other information and a source I would be interested in reading it.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by gscheb »

Could this effect my AT&T post pay tablet plan that I have going right now?
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by MattB29 »

gscheb wrote: Wed Sep 01, 2021 1:38 pm Could this effect my AT&T post pay tablet plan that I have going right now?
Is your tablet on the list? If not it most likely will effect you.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by gscheb »

Well the sim isn't in the tablet itself.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by green73 »

Is there anything on that list that will accept external antennas?
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by MattB29 »

No mention of any cellular modem/routers such as Netgears LM1200 or even the Cradlepoint units

People with vehicle based modems might also be impacted by this stuff.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by MattB29 »

green73 wrote: Wed Sep 01, 2021 3:51 pm Is there anything on that list that will accept external antennas?
Some of the mobile Hotspots will. Generally a TS-9 connector for Netgear offerings.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by green73 »

MattB29 wrote: Thu Sep 02, 2021 11:18 am Some of the mobile Hotspots will. Generally a TS-9 connector for Netgear offerings.
Of course netgear would be the most popular option. A company that embeds telemetry/spyware in their routers.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by MattB29 »

I am wondering if anyone out there has a Nighthawk M1 4G LTE Mobile Router that they could check the IMEI at Cricket for compatibility. https://www.cricketwireless.com/cell-ph ... your-phone

If I was to buy one it would be good to know if it works. Tia.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by MattB29 »

I had a conversation about this over on AT&T's Community forum. https://forums.att.com/conversations/ot ... 33516760f3

Not looking good for people with non-whitelisted data devices.

ETA: I just had one final message from a AT&T rep there. No hope.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by ch6418 »

Check your device's compatibility
Yay, your MR1100 is compatible!
I just activated a used att branded MR1100 on a cricket simply data plan to try it out - works ok so far. Before I bought it, I checked a few 1A1NAS, 2A1NAS and 100NAS imeis from ebay photos and cricket said they were compatible.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by MattB29 »

Thanks. I would prefer a more regular cellular router like the Orbi or the LM1200 but if the only thing they will allow for AT&T is the mobile hotspot devices like the Nighthawk then I guess it is what it is.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by zckoon91 »

MattB29 wrote: Wed Sep 01, 2021 12:36 pm Problem is not the modem working, it is it's IMEI being accepted by AT&T. Updates notwithstanding. I could find no mention of any that are acceptable. If you have other information and a source I would be interested in reading it.
This is essentially what the AT&T rep told me when I first tried to sign up for the tablet plan--I had an old iPad and it wasn't on their whitelist. I sold it for an iPad mini (3rd gen) which is on their whitelist.

It seems like using AT&T starting Feb 2022 will require magic on your modem if you haven't already done it.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by MattB29 »

As an update, After contacting Netgear through their community Forum it became clear that they did not understand their cellular routers were not AT&T certified. They had responded to me that these devices would work with specific plans (I assume they meant Data) when it is not the plan or the capability but the device being on AT&T's whitelist that matters. Perhaps they will solves this before Feb. 2022. If not I am sure there will be much screaming.

At any rate I have bought a unlocked MR1100 and will be swapping out my WG3526 with the EM7565. Testing with a Red Pocket data sim is showing that it works as good for reception connected up to my external antenna. I also bought a better charger/power supply since I intend it to be a fixed device (I have no need for mobile) and don't wish to deal with the battery. From my reading the charger Netgear supplies with the mobile router is not sufficient to run it without the battery. (They claim it is but real world testing had shown dropped connections)
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by gscheb »

Have been using a post pay tablet plan for awhile now. Have not received any notification that it will be turned off. Using older Samsung tablet. Checked it on this imei checker with cricket link and it says it is compatible. The sim itself is in a Netgear LBR20. So If they are not shutting me down now for using it in a LBR20 sim activated with a compatible device why would they do it after February? When the device used for activation will still be compatible?
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MattB29
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by MattB29 »

You are not running the Samsung so it being compatible is meaningless. Your device IMEI will be reported as the LBR20. The LBR20 IMEI is not compatible if you enter it at Crickets checker. Will Cricket (AT&T) shut it down? Your guess is as good as mine. However for me I use this for my home internet. I don't have any options like the urban folk have. That is why I am doing this stuff now to be ahead of the game.


As a Rant; Why is it so hard for company representatives to understand simple ideas? I told Netgear their cellular routers would not work due to not being on AT&T's 3G shutdown proof compatible list and they respond with their devices are LTE. not 3G. Well Duh! That is not the problem. The problem is AT&T has a list of devices that they will allow after the Feb. 2022 3G shutdown and Netgears cellular routers is not on it.

It is frustrating dealing with such blank stupidity. So I give up.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by MattB29 »

I found something else of interest about this shutdown by searching for AT&T IOT impact. This page here https://iotdevices.att.com/att-iot/3GSunset.aspx gives an explanation and also has a link to what they call modules (modem chipsets) that will work with AT&T some needing a patch to do so.

So on one hand AT&T lists my modem as being OK with the correct firmware version but on the other it is not acceptable for activation because of their Whitelist.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by zckoon91 »

MattB29 wrote: Fri Oct 01, 2021 8:43 am ...when it is not the plan or the capability but the device being on AT&T's whitelist that matters...

At any rate I have bought a unlocked MR1100 and will be swapping out my WG3526 with the EM7565.
This shouldn't matter if your modem matches the compatible device IMEI. I wouldn't be so quick to swap out your equipment unless you are planning on staying within TOS.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by MattB29 »

I stay within TOS. That way I can demand the company I deal with to live up to their end of the bargain.

Probably put the WG3526 with the EM7565 up for sale.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by LoveMeSomeCALTE »

Hello,

This decision by AT&T is just to reduce their support call volume. The redress depends on what legal constructs you have available in your state.

My neighbors and I are in California, and have filed disputes citing SB 822: AT&T (or any other carrier) is not allowed to exclude a device that is non harmful and this is literally against that.

Verizon put us through this mess 2 years ago and we used legal redress to solve that issue, to the point that Verizon is now required to work at an IMEI level with a clear portal that allows you to check status at an IMEI level, so we have solved this problem before.

It's just the same procedure we will have to follow with AT&T this time because this wasn't codified into the FCC (federal level).

If you are in the deserts of California, please PM so I can slot you in for the workshops where we are helping people file these disputes. We are not allowed to do it online as these procedures are pre-COVID and require wet signatures and postal fees to be paid.

If you are not local, but in California, please read up on SB 822 and do ensure 3 certified, tracked copies go out. I cannot give specific legal advice beyond these tips.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by MattB29 »

LoveMeSomeCALTE wrote: Mon Oct 04, 2021 1:21 pm Hello,

...
Hello back,
My location is Arkansas so California law does not help although I appreciate the Information. I have bought a Device that will work and meets requirements (Netgear Mr1100) so my issue is settled. Hope you folks in California are successful in bringing AT&T to heel since that will likely help others.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by MattB29 »

Just got done fully transferring my Cricket account to the Netgear Mr1100 and it took over 3 hours to update the firmware. I worried that it was stuck and tried a couple of power offs and back on (it tells you not to before going blank). However after removing the sim and giving some extra time it finally updated. Next problem was getting the sim recognized. Not sure about that but it took removing and reinserting 4-5 times before it recognized it.

My setup is Outdoor MIMO panel antenna outdoors on a mast attached to the porch roof. 15ft RG58 cable down and through wall. SMA to TS9 adapters on both RG58 cables to the M1 Nighthawk. The M1 is powered by an Anker Power Port+ USB supply, battery removed. From the M1 I have Cat 8 Ethernet cable to a TP Link unmanged 5 port switch and from there it feeds my home.

I must say the biggest difference I notice is I now have a better upload speed. It blows away the best I had seen before with the old setup. Previously I was lucky to get 1.5-3mbs up, mostly sub 1mbs with the EM7565. Might be that Cat 16 modem in the Nighthawk versus the Cat 12 of the Sierra. Or it might just be magic. Never know with this stuff. At any rate here is my latest speed test, Image

After a few days of "just to be sure" time I will list the WG3526 and Sierra EM7565 for sale.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by LoveMeSomeCALTE »

That is a very respectable speed for a family to use.

Have you dived into ATT's CGNAT?
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by MattB29 »

I had to look up AT&T CGNAT. Not an issue for my use. I run 1 computer (have a wired backup computer) and a smart TV. No family. Very basic use with fitting in easily under the 20GB/mo of a Cricket Data only plan.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by MattB29 »

Out of curiosity I revisited this topic to see if AT&T had relented on its whitelist. As far as my search abilities have been able to find is AT&T is steaming ahead on it. The latest person complaining on a Reddit forum was an Canadian executive who attempted to get his M5200 on Cricket's 100gb data only plan. Cricket would not let him no matter how much he hit up support trying to make it work. He repeatedly was thwarted by AT&T's not listing the M5200 as a acceptable device although the similar M5100 is listed.

In my research one thing that caught my attention was many devices are requiring a firmware update even if they are on AT&T's whitelist. Thinking about this some it made me recall all of those folks using a spoofed IMEI device. It would be an instant tell if you were told to upgrade your firmware to meet AT&T's new system and you could not because you were running the sim card in a spoof IMEI device instead of the approved device. Not to say this is going to happen but just something to think about.

I hope folks have a backup plan just in case with just a month to go before 3G shutdown.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by gscheb »

Never understood why they need to block allot of devices to get rid of 3G. Seems unnecessary.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by Didneywhorl »

gscheb wrote: Wed Dec 29, 2021 12:20 pm Never understood why they need to block allot of devices to get rid of 3G. Seems unnecessary.
Agreed. Honestly its a bullshite excuse to illegally limit devices on their network. Verizon has been doing this legal line toe for a while now. Seems ATT is joining the party under this 3G guise.
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Re: AT&T shutoff of 3G February 2022 may affect you.

Post by MattB29 »

Latest information I can find from AT&T is
We’re sunsetting service on the 3G network on February 22, 2022 to allow newer, faster, cutting-edge technology.

After February 22, 2022 some 4G LTE modules and devices that request 3G voice services and data-only services to connect to the AT&T network will no longer work. You don't want to be left without service.
They explain a bit why certain devices that are not set as data centric even if lte rate will no longer work here. https://www.business.att.com/content/da ... _brief.pdf
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