Search found 1343 matches

by JimHelms
Sat Nov 28, 2020 7:28 am
Forum: General and Unclassified
Topic: Wrong U.FL IPX IPEX MHF4 Cable
Replies: 2
Views: 2119

Re: Wrong U.FL IPX IPEX MHF4 Cable

The reason the cables does not fit, is because you are shopping in the wrong place.

You will require MHF4 connectors for the EM7565.
by JimHelms
Tue Jun 23, 2020 8:27 am
Forum: Misc Modem Cards and Dongles
Topic: CBA850LP6 Modem Firmware
Replies: 2
Views: 2859

Re: CBA850LP6 Modem Firmware

You can select your device and download the Cradlepoint version of carrier firmware for the MC400LP6 from HERE.
by JimHelms
Mon Jun 22, 2020 7:09 am
Forum: General and Unclassified
Topic: MC400 Not Showing in Devices.
Replies: 3
Views: 2964

Re: MC400 Not Showing in Devices.

I would remove the MC400 modem from the router. Then, on the bottom of the router, press and hold the reset button for 20 seconds. When the router booted back up, log into the router using the default password contained on the label on the bottom of the router. Go to SYSTEM > SYSTEM CONTROL > NETCLO...
by JimHelms
Mon Jun 22, 2020 6:38 am
Forum: Misc Modem Cards and Dongles
Topic: WiFix WE826-GO and Quectel EM20-G - Modem Timeout Error
Replies: 7
Views: 7961

Re: WiFix WE826-GO and Quectel EM20-G - Modem Timeout Error

Use the FIRMWARE recovery method and upload the lastest WiFiX firmware which works with all versions of the EM20-G Firmware.
by JimHelms
Mon Jun 15, 2020 1:51 pm
Forum: General and Unclassified
Topic: MBR1400V2 with Multi_carrier
Replies: 1
Views: 2075

Re: MBR1400V2 with Multi_carrier

A suspend can occur if the carrier is rejecting the SIM Card to be registered on the network. This happens mainly when the SIM Card is not properly activated, or the cellular plan is not compatible with the device, or the wrong APN is being used. What type of device is the SIM Card and plan attached...
by JimHelms
Wed Jun 10, 2020 12:59 pm
Forum: General and Unclassified
Topic: Device not communicating with Ethernet cable
Replies: 1
Views: 1753

Re: Device not communicating with Ethernet cable

What Cradlepoint router are you using?
by JimHelms
Wed Jun 10, 2020 7:45 am
Forum: Tutorials
Topic: Quectel - Programming Carrier Bands and Groups of Bands
Replies: 28
Views: 71952

Re: Quectel - Programming Carrier Bands and Groups of Bands

NOTE that this is a tutorial on bands. ALL other questions should be submitted under the proper heading and topic.
by JimHelms
Sun Jun 07, 2020 6:04 pm
Forum: General and Unclassified
Topic: NEXQ6GO sim slot wont see sim
Replies: 10
Views: 7396

Re: NEXQ6GO sim slot wont see sim

It appears from your image that the SIM Card is not seated properly in the SIM Card adapter. It looks to be raised on one side, which will not allow the pins in the SIM Card slot to properly seat against the metal contacts on the SIM Card. Again, for best results, remove all of the tabs/tits from th...
by JimHelms
Sun Jun 07, 2020 12:12 pm
Forum: Misc Modem Cards and Dongles
Topic: EM20-G problems with T-mobile
Replies: 9
Views: 5502

Re: EM20-G problems with T-mobile

Sparky35 wrote: Sun Jun 07, 2020 11:17 am It connects on WG3526 but will not pass the connection through Wi-Fi
Can you better explain what is happening.

Are you connected to the cellular network and able to get an internet connection using an ethernet cable but not wifi?
by JimHelms
Sun Jun 07, 2020 12:07 pm
Forum: General and Unclassified
Topic: NEXQ6GO sim slot wont see sim
Replies: 10
Views: 7396

Re: NEXQ6GO sim slot wont see sim

im using Mini PCI-E to M.2 (NGFF) Key B Adapter with Top SIM Card Slot as an adapter for the EM12 but im not using the sim card slot on that modem adapter, im using the one on the side of the NexQ6go and im using the sim card adapter that came in the box, its the plastic one Noosy which always seem...
by JimHelms
Sun Jun 07, 2020 11:10 am
Forum: General and Unclassified
Topic: NEXQ6GO sim slot wont see sim
Replies: 10
Views: 7396

Re: NEXQ6GO sim slot wont see sim

i am using Mini PCI-E to M.2 (NGFF) Key B Adapter with Top SIM Card Slot from the The Wireless Haven site. I have only seen one or two of these adapters that were bad but there are lot of similar adapters where the router cannot read the SIM Card. So it is always a possibility. Are you using a SIM ...
by JimHelms
Sun Jun 07, 2020 6:19 am
Forum: General and Unclassified
Topic: NEXQ6GO sim slot wont see sim
Replies: 10
Views: 7396

Re: NEXQ6GO sim slot wont see sim

mezmerizz0454 wrote: Sat Jun 06, 2020 6:38 pm I just got a NEXQ6GO and installed a EM12-G Modem but my sim slot wont see the sim info.

What Mini PCI-E to M.2 adapter are you using?
by JimHelms
Fri Jun 05, 2020 6:14 am
Forum: Quectel Modems
Topic: EM06-A : Need Help, modem isn't working after a power outage
Replies: 32
Views: 45123

Re: EM06-A : Need Help, modem isn't working after a power outage

Looks like when it doesn't connect(2nd reboot after factory reset), it never passes the APN to the modem. On the initial startup (which you define as a good start up) we see the default APN of "ims" set in profile slot 1. +CGDCONT: 1,"IPV4V6","ims","0.0.0.0.0.0.0....
by JimHelms
Wed Jun 03, 2020 7:06 am
Forum: Tutorials
Topic: Installing Splash Page with Live Network Stats in GoldenOrb
Replies: 21
Views: 19004

Re: Installing Splash Page with Live Network Stats in GoldenOrb

tambutso wrote: Sun May 31, 2020 11:04 pm Jim will this work with just a vanilla OpenWRT firmware?
I do not believe it would without a lot of modification.
by JimHelms
Thu May 28, 2020 1:03 pm
Forum: General and Unclassified
Topic: WE826 no power "electric power"
Replies: 8
Views: 4593

Re: WE826 no power "electric power"

At parents house have a we826 with a mc7455. Today they hooked up new outdoor antennas. Now when you go to plug in the power supply there is no power? LED lights or nothing comes on? Never seen this before. Anyone seen this one before? That is a strange one. I am not sure what correlation the outdo...
by JimHelms
Thu May 28, 2020 12:52 pm
Forum: General and Unclassified
Topic: AirMaster 4000D Firmware Update
Replies: 4
Views: 3257

Re: AirMaster 4000D Firmware Update

There are no firmware updates for the 4000D.

What I would try it resetting it to its default settings, and reconfigure it anew.
by JimHelms
Thu May 28, 2020 12:46 pm
Forum: General and Unclassified
Topic: WG3526-P POE question
Replies: 1
Views: 1672

Re: WG3526-P POE question

by JimHelms
Thu May 28, 2020 7:01 am
Forum: Cellular Antennas
Topic: DP727L15 - 15dBi 4G LTE Directional Antenna Review (Updated with comparisons)
Replies: 97
Views: 160334

Re: DP727L15 - 15dBi 4G LTE Directional Antenna Review (Updated with comparisons)

All I can tell you is that we are still waiting for these (and other) antennas to arrive.

International shipping has been severally disrupted over the past few months.
by JimHelms
Thu May 28, 2020 6:55 am
Forum: Misc Modem Cards and Dongles
Topic: Verizon post paid New Unlimited Account
Replies: 1
Views: 1862

Re: Verizon post paid New Unlimited Account

Try using the search function for "Verizon TTL".
by JimHelms
Mon May 25, 2020 7:10 pm
Forum: Misc Modem Cards and Dongles
Topic: WeE826 T-2 with EM7565 just stopped working, never had a single issue...
Replies: 9
Views: 5526

Re: WeE826 T-2 with EM7565 just stopped working, never had a single issue...

That I cannot say.

You may try to reactivate the plan with a different device IMEI and limit your data usage to under 500GB, and/or activate a second line and swap the two out every two weeks.

Sprint works well with the EM7565 if you can get Band 41 at your location, since it does not have Band 25
by JimHelms
Mon May 25, 2020 6:20 pm
Forum: Misc Modem Cards and Dongles
Topic: WeE826 T-2 with EM7565 just stopped working, never had a single issue...
Replies: 9
Views: 5526

Re: WeE826 T-2 with EM7565 just stopped working, never had a single issue...

Well that's a sign of relief I guess lol, I am using a AT&t Tablet plan Users of the plan are being randomly shut down where the device IMEI does not match that of the plan. Not sure how these users are being selected, but some seem to believe it corresponds to exceeding a data limit threshold ...
by JimHelms
Mon May 25, 2020 5:43 pm
Forum: Misc Modem Cards and Dongles
Topic: WeE826 T-2 with EM7565 just stopped working, never had a single issue...
Replies: 9
Views: 5526

Re: WeE826 T-2 with EM7565 just stopped working, never had a single issue...

This appears to be either Network or plan related.

What plan are you using?
by JimHelms
Mon May 25, 2020 4:03 pm
Forum: General and Unclassified
Topic: Disable ipv6
Replies: 1
Views: 1890

Re: Disable ipv6

Did you check out THIS tutorial?
by JimHelms
Mon May 25, 2020 4:00 pm
Forum: Misc Modem Cards and Dongles
Topic: WeE826 T-2 with EM7565 just stopped working, never had a single issue...
Replies: 9
Views: 5526

Re: WeE826 T-2 with EM7565 just stopped working, never had a single issue...

Could be the cellular network down.

If not, run each of the following AT Commands

To make sure it is detecting the SIM Card properly:

Code: Select all

AT+CPIN?
To assure it is ready the SIM Card numbers:

Code: Select all

AT+CNUM
To check the network stats:

Code: Select all

AT!GSTATUS?
and post the results of the stats
by JimHelms
Sun May 24, 2020 7:29 am
Forum: General and Unclassified
Topic: Help with supporting the EM7565 in the CBA850LP6-NA CAT6
Replies: 4
Views: 3101

Re: Help with supporting the EM7565 in the CBA850LP6-NA CAT6

I would go into Connection Manager on the interface above the EM7565 that references Modem-xxxxxx and right click and delete it. That will wipe out all current configurations/customization associated with the EM7565. The modem will then reboot. When it shows back up, right click the EM7565 interface...
by JimHelms
Sat May 23, 2020 2:28 pm
Forum: General and Unclassified
Topic: Help with supporting the EM7565 in the CBA850LP6-NA CAT6
Replies: 4
Views: 3101

Re: Help with supporting the EM7565 in the CBA850LP6-NA CAT6

While I do not have access to the device right now, go to your Connection Manager and look at the lower part of the window, and there is a setting for the Modem that I believe must be changed to SIM slot 1.
by JimHelms
Thu May 21, 2020 6:13 pm
Forum: General and Unclassified
Topic: dhcp leases
Replies: 4
Views: 2900

Re: dhcp leases

It looks like the WiFi SSID is ROOter for the 2.4GHz and WiFiX for the 5GHz. Did you change these settings?

I would try using the Firmware Recovery Method and reflash it with the latest WiFiX firmware.
by JimHelms
Thu May 21, 2020 11:47 am
Forum: General and Unclassified
Topic: WE826 + SW EM7455 No internet
Replies: 3
Views: 2549

Re: WE826 + SW EM7455 No internet

According to your stats, you are connected:

Code: Select all

MM state:     Registered     	Normal Service 
RRC state:     RRC Connected
Have you adjusted your TTL settings?
by JimHelms
Wed May 20, 2020 5:44 pm
Forum: General and Unclassified
Topic: TP-Link Archer C7 Issues
Replies: 3
Views: 2713

Re: TP-Link Archer C7 Issues

ROOter seems to be having an issue finding the MBIM Comm Port. Create Connection: No MBIM Comm Port Is it an OEM Modem or a vendor branded modem. If it is vendor branded, I understand they have to be modified to work with ROOTer. I have very little experience with them modems but maybe someone else ...
by JimHelms
Tue May 19, 2020 8:54 pm
Forum: Misc Modem Cards and Dongles
Topic: EM7511 + Rooter = SIM with no 4g data
Replies: 5
Views: 3652

Re: EM7511 + Rooter = SIM with no 4g data

Verizon may well be snooping the IMEI of the device, and discovered it did not match that of the plan.

Run the following command copy and paste what it returns. That will allow us to take a look and connection stats:

Code: Select all

AT!GSTATUS?
by JimHelms
Mon May 18, 2020 9:07 pm
Forum: Tutorials
Topic: Sierra Wireless MC7455 | EM7455 -- AT! Command Guide
Replies: 69
Views: 215735

Re: Sierra Wireless MC7455 | EM7455 -- AT! Command Guide

Did you first install the Sierra Wireless driver software for Windows?
by JimHelms
Sun May 17, 2020 3:10 pm
Forum: Misc Modem Cards and Dongles
Topic: WE826-T help
Replies: 6
Views: 4055

Re: WE826-T help

You may want to flash the router with the newest WiFiX version of GoldenOrb.

It has a custom TTL tab and a choice of TTL settings.

For best results, I would use the Firmware Recovery Method to flash it.
by JimHelms
Sun May 17, 2020 1:34 pm
Forum: Misc Modem Cards and Dongles
Topic: Help with adding EM7565 for CBA850LP6-NA CAT6
Replies: 7
Views: 4878

Re: Help with adding EM7565 for CBA850LP6-NA CAT6

catchsm0k3 wrote: Sun May 17, 2020 1:15 pm
Out of curiosity if I got the enclosure you linked above would it connect to the CBA850 or would I need to install additional software to run the OS?
No additional software is required.
by JimHelms
Sun May 17, 2020 12:35 pm
Forum: Misc Modem Cards and Dongles
Topic: WG3526 32M | EP06-A | PagePlus connectivity issues
Replies: 14
Views: 10661

Re: WG3526 32M | EP06-A | PagePlus connectivity issues

If it were I and considering the amount of configurations has been put through the modem, I would reset the modem to OEM:

Code: Select all

AT+QPRTPARA=3
Then, give it a minute and do a hard reboot (power off, wait 5 seconds, power on).
by JimHelms
Sun May 17, 2020 12:20 pm
Forum: Misc Modem Cards and Dongles
Topic: Raspberry Pi3+ | EM7565 Error
Replies: 9
Views: 5717

Re: Raspberry Pi3+ | EM7565 Error

I do not see where it would hurt to try hooking it behind the WE826. Just make sure the power adapter you are using on the WE826 can power both the EM7565 and MC7455. Just for testing purposes, you can also download and install the Sierra Wireless generic driver SOFTWARE for Windows and plug the USB...
by JimHelms
Sun May 17, 2020 12:15 pm
Forum: Misc Modem Cards and Dongles
Topic: What Modem should I use to replace coolpad hotspot from Mobile Citizen - sprint
Replies: 30
Views: 18597

Re: What Modem should I use to replace coolpad hotspot from Mobile Citizen - sprint

Have you tried locking the EM12-G to Sprint Bands 25/41:

Code: Select all

AT+QCFG="band",0,10001000000
I have had to do this with the Quectel modems on a few occasions.
by JimHelms
Sun May 17, 2020 11:10 am
Forum: Misc Modem Cards and Dongles
Topic: Help with adding EM7565 for CBA850LP6-NA CAT6
Replies: 7
Views: 4878

Re: Help with adding EM7565 for CBA850LP6-NA CAT6

Most install the EM7565/EM7511 in a USB3 to M.2 adapter ENCLOSURE and plug it into the USB3.0 port on the CBA850 router. The advantage of using the enclosure is it allows you to run dual modems (i.e., the MC400LP6 & the EM75XX) for load balancing or failover if ever needed. The MC7455 uses U.FL ...
by JimHelms
Sun May 17, 2020 11:03 am
Forum: Misc Modem Cards and Dongles
Topic: Raspberry Pi3+ | EM7565 Error
Replies: 9
Views: 5717

Re: Raspberry Pi3+ | EM7565 Error

The USB meter is simply a device that can plug into any USB port on a router or PC. You can then plug a USB device (i.e., USB to M.2 adapter) into the output of the meter to measure the voltage and amps being supplied by the router or PC, into the USB device. Hopefully, you did not damage your enclo...
by JimHelms
Sat May 16, 2020 7:28 pm
Forum: Misc Modem Cards and Dongles
Topic: Raspberry Pi3+ | EM7565 Error
Replies: 9
Views: 5717

Re: Raspberry Pi3+ | EM7565 Error

You can order a USB digital voltage/amp meter from Amazon for around $10 to $15.

They also have a pass-through design where you can watch the voltage and amps as they feed through to the USB Device.
by JimHelms
Sat May 16, 2020 7:21 pm
Forum: General and Unclassified
Topic: WE826-T2 and heat
Replies: 3
Views: 2628

Re: WE826-T2 and heat

hi all, sort of a random question/observation. I have a m.2 to mini pcie adapter installed in my WE826-T2. This puts my sim card directly above the processor (at least I think it does, I could provide pictures). I didn't think much of it but today I had to pull my sim card out and sim card adapter ...
by JimHelms
Sat May 16, 2020 3:55 pm
Forum: General and Unclassified
Topic: Need Help with EM20-G
Replies: 37
Views: 19643

Re: Need Help with EM20-G

Glad you got it up and running.

The easiest way to program a band or group of bands is using this Spreadsheet.
by JimHelms
Sat May 16, 2020 3:50 pm
Forum: Misc Modem Cards and Dongles
Topic: Raspberry Pi3+ | EM7565 Error
Replies: 9
Views: 5717

Re: Raspberry Pi3+ | EM7565 Error

It sounds like a power issue, or lack thereof, going to the modem.

The errors are no concern, they are just not compatible with that particular modem.
by JimHelms
Sat May 16, 2020 9:07 am
Forum: General and Unclassified
Topic: Need Help with EM20-G
Replies: 37
Views: 19643

Re: Need Help with EM20-G

The USB to M.2 adapter is only used to flash the modem firmware behind a PC.

Thereafter, reinstall the modem in the router.

There should be no other configurations necessary. Just follow the steps in my post.
by JimHelms
Sat May 16, 2020 7:43 am
Forum: ZBT Routers
Topic: New WE826-T some observations and questions
Replies: 23
Views: 21629

Re: New WE826-T some observations and questions

How about bandwidth monitoring, anyone using that? The bandwidth monitoring is not working because the new directly to hold the bandwidth logs is not being created in the latest build. According to Dairyman: The missing folder in the Bandwidth Monitor is very strange since that package has not been...
by JimHelms
Fri May 15, 2020 9:39 pm
Forum: General and Unclassified
Topic: Need Help with EM20-G
Replies: 37
Views: 19643

Re: Need Help with EM20-G

If it were me, I would start over. I would first remove the EM20-G and install in the USB to M.2 adapter and downgrade the firmware per this TUTORIAL . Next, and while the modem is removed, I would use the Firmware RECOVERY Method and install the latest WiFiX firmware for the WG3526. Once installed,...
by JimHelms
Fri May 15, 2020 8:55 pm
Forum: General and Unclassified
Topic: Need Help with EM20-G
Replies: 37
Views: 19643

Re: Need Help with EM20-G

Do you have a USB to M.2 adapter on hand?
by JimHelms
Fri May 15, 2020 7:05 pm
Forum: General and Unclassified
Topic: Need Help with EM20-G
Replies: 37
Views: 19643

Re: Need Help with EM20-G

What carrier are you using?
by JimHelms
Fri May 15, 2020 4:58 pm
Forum: OPEN | UNCLASSIFIED
Topic: Super Slow
Replies: 46
Views: 29071

Re: Super Slow

Went to The Wireless Haven links provided by BillA and found that they do not accept payments in Virginia. Capture.PNG Is there another source or has anyone had similar issues? I plan to wait until Monday when they open to see if they can take my order over the phone. We have several notices on the...
by JimHelms
Thu May 14, 2020 4:51 pm
Forum: Tutorials
Topic: EM20-G Downgrading the firmware
Replies: 2
Views: 7141

EM20-G Downgrading the firmware

OpenWRT based firmware does not support the EM20-G other than MBIM with no AT COM port. Therefore, a patch must be used to communicate with the modem. The drivers for the modems like Option, QMI, MBIM, etc are "kmod" packages which means they are included in the compiled kernel of OpenWrt....
by JimHelms
Thu May 14, 2020 8:24 am
Forum: General and Unclassified
Topic: MR1100 [NIGHTHAWK M1] At&t disabling sim data while inserted into M1
Replies: 12
Views: 13685

Re: MR1100 [NIGHTHAWK M1] At&t disabling sim data while inserted into M1

positiverush7 wrote: Thu May 14, 2020 7:56 am Were you able to change the IMEI. I don’t know why but unable to send private msg, maybe new that’s why?
Since changing the IMEI of a device is unlawful in some countries, it is a subject that is not allowed to be discussed on this forum.

The messaging system is disabled due to forum issues.
by JimHelms
Thu May 14, 2020 6:53 am
Forum: Misc Modem Cards and Dongles
Topic: EM20-G Firmware update
Replies: 2
Views: 8888

Re: EM20-G Firmware update

You may find this helpful:

Downgrading the Firmware on the Quectel EM20-G.pdf
by JimHelms
Tue May 12, 2020 11:17 am
Forum: Misc Modem Cards and Dongles
Topic: EM12-G No Modem?
Replies: 2
Views: 2148

Re: EM12-G No Modem?

I would follow the logic in THIS topic.
by JimHelms
Tue May 12, 2020 10:01 am
Forum: ZBT Routers
Topic: Using Sprint x.ispsn on WE826 Go
Replies: 14
Views: 10355

Re: Using Sprint x.ispsn on WE826 Go

Well, guess there is no answer why part of menu is missing in GO model. Time to shelf this project and move on to greener pastures. As they say in my neck of the woods, "got bigger fish to fry". Might try one of the previous builds, or a stock GoldenOrb build, or inquire over at the Whirl...
by JimHelms
Tue May 12, 2020 6:56 am
Forum: General and Unclassified
Topic: AirMaster 4000D No Connection in confirmed B41 area
Replies: 62
Views: 48222

Re: AirMaster 4000D No Connection in confirmed B41 area

Try unplugging the Magic Box and then power on the AirMaster.
by JimHelms
Mon May 11, 2020 10:26 am
Forum: Cradlepoint Routers
Topic: Cradlepoint router band lock
Replies: 1
Views: 5060

Re: Cradlepoint router band lock

Yes, you can use the Cradlepoint "atterm" to program the modem using the logic in THIS topic.
by JimHelms
Mon May 11, 2020 10:20 am
Forum: General and Unclassified
Topic: WE1326 firmware
Replies: 8
Views: 6529

Re: WE1326 firmware

I do not believe the firmware builds for the WE1326 have the drivers for the Quectel modems.

You may try adding this script in the SYSTEM > STARTUP > LOCAL START UP (at the bottom) and SUBMIT.

Code: Select all

echo "0x2c7c  0x0512" > /sys/bus/usb-serial/drivers/option1/new_id
by JimHelms
Mon May 11, 2020 9:03 am
Forum: Misc Modem Cards and Dongles
Topic: EM20 not connecting
Replies: 24
Views: 12359

Re: EM20 not connecting

I have an EM20 with the m.2 to usb3 adapter and can not get it to connect. I started with the rooter firmware with the EM20 patch in my router (archer c7), but it just hangs on connecting. I assume all the fields on the Network status page is populating correctly, and it does read the SIM Card? The...
by JimHelms
Fri May 01, 2020 11:52 am
Forum: Cellular Antennas
Topic: DP727L15 - 15dBi 4G LTE Directional Antenna Review (Updated with comparisons)
Replies: 97
Views: 160334

Re: DP727L15 - 15dBi 4G LTE Directional Antenna Review (Updated with comparisons)

SliverGT wrote: Fri May 01, 2020 10:57 am Is this antenna still available? I don't see it on The Wireless Haven Store.
They are currently out of stock. Have a new shipment on order and will be here mid month.
by JimHelms
Wed Apr 29, 2020 9:09 am
Forum: General and Unclassified
Topic: mofi4500 w7455 updated to goldenorb from stock FW and speeds dropped
Replies: 30
Views: 17972

Re: mofi4500 w7455 updated to goldenorb from stock FW and speeds dropped

The PCC is the Primary carrier (Band 13), and the SCC is the secondary carrier (Band 2) used for carrier aggregation.

Your RSRQ signals in very poor.
by JimHelms
Wed Apr 29, 2020 8:27 am
Forum: General and Unclassified
Topic: mofi4500 w7455 updated to goldenorb from stock FW and speeds dropped
Replies: 30
Views: 17972

Re: mofi4500 w7455 updated to goldenorb from stock FW and speeds dropped

Looks like you are on Band 5 with 10MHz of bandwidth. I also see no secondary carrier. I would first make sure the bands are set to all. Go the Modem > Misc > AT Command Terminal and run the following command: AT!BAND=00 Then, do a power off/power on reboot, and run your GSTATUS one more time.
by JimHelms
Mon Apr 27, 2020 6:39 am
Forum: Cradlepoint Routers
Topic: CBA850-LP6
Replies: 2
Views: 5565

Re: CBA850-LP6

I have 2 sims installed in my LP6. I have a couple questions: Is there any quick way in the GUI or console to switch back and forth between the SIMS? I'd like to use "smart WAN selection" to switch between SIMS when the d/l speed drops. AFAIK, I can trigger with latency, jitter and signal...
by JimHelms
Sat Apr 25, 2020 8:08 am
Forum: ZBT Routers
Topic: New WE826-T some observations and questions
Replies: 23
Views: 21629

Re: New WE826-T some observations and questions

I'm still trying to get Visible to work on the MBR1400 i bought from The Wireless Haven. No luck so far trying to the simple things like APN name change. I'm not sure if it's possible on the MBR1400, but the wireless is really great. Take care, Dale There are several topics about using Visible on t...
by JimHelms
Sat Apr 25, 2020 8:04 am
Forum: Internet Service Providers
Topic: PSA: AT&T Doing away with $35 iPad Unlimited.
Replies: 262
Views: 269395

Re: PSA: AT&T Doing away with $35 iPad Unlimited.

gscheb, I'm unable to get into my PMs, I probably don't have enough posts yet to read/send. The PM's and social logins have been temporarily disabled for the forum while we try to figure out where the high CPU usage is coming from--which is producing the SQL errors. Once corrected, they will be res...
by JimHelms
Thu Apr 23, 2020 5:39 pm
Forum: Misc Modem Cards and Dongles
Topic: Losing internet connection?
Replies: 19
Views: 13671

Re: Losing internet connection?

Try enabling the The Wireless Haven Ping test:

The Wireless Haven PING TEST.png
by JimHelms
Tue Apr 21, 2020 6:07 pm
Forum: Misc Modem Cards and Dongles
Topic: WiFix WE826-GO and Quectel EM20-G - Modem Timeout Error
Replies: 7
Views: 7961

Re: WiFix WE826-GO and Quectel EM20-G - Modem Timeout Error

You may also want to look at THIS post which will most likely work with the current WiFiX firmware build.
by JimHelms
Tue Apr 21, 2020 5:53 pm
Forum: General and Unclassified
Topic: Help with Building a WE1026-5G with EM20-G
Replies: 96
Views: 69136

Re: Help with Building a WE1026-5G with EM20-G

Okay, so I built a WE1026-5G with an EM20-G to make it a little easier to figure out. The newest shipment of EM20-G have the latest firmware (Revision: EM20GRUR01A08M4G) and is not playing fair with the current builds of WiFiX/GoldenOrb/ROOter. I used the WiFiX version of GoldenOrb_2019-12-11 for th...
by JimHelms
Tue Apr 21, 2020 4:08 pm
Forum: Misc Modem Cards and Dongles
Topic: WiFix WE826-GO and Quectel EM20-G - Modem Timeout Error
Replies: 7
Views: 7961

Re: WiFix WE826-GO and Quectel EM20-G - Modem Timeout Error

I would try this FIRMWARE build. You will need to add this script in the SYSTEM > STARTUP > LOCAL START UP (at the bottom) and SUBMIT. echo "0x2c7c 0x0620" > /sys/bus/usb-serial/drivers/option1/new_id You will have to reboot the router for it to take effect. The latest version of GoldenOrb...
by JimHelms
Tue Apr 21, 2020 11:46 am
Forum: General and Unclassified
Topic: Help with Building a WE1026-5G with EM20-G
Replies: 96
Views: 69136

Re: Help with Building a WE1026-5G with EM20-G

I have to step away for a while. Important to know the proper APN which should be located somewhere in the phone settings.

I would bet it is fast.t-mobile.com
by JimHelms
Tue Apr 21, 2020 11:05 am
Forum: General and Unclassified
Topic: Help with Building a WE1026-5G with EM20-G
Replies: 96
Views: 69136

Re: Help with Building a WE1026-5G with EM20-G

Did you find the correct APN?
by JimHelms
Tue Apr 21, 2020 10:33 am
Forum: General and Unclassified
Topic: Help with Building a WE1026-5G with EM20-G
Replies: 96
Views: 69136

Re: Help with Building a WE1026-5G with EM20-G

No. The correct APN the device (i.e., cell phone, hotspot) can be determined by placing the SIM Card in that device, and go the network settings where it will be shown.
by JimHelms
Tue Apr 21, 2020 9:35 am
Forum: General and Unclassified
Topic: Help with Building a WE1026-5G with EM20-G
Replies: 96
Views: 69136

Re: Help with Building a WE1026-5G with EM20-G

Read the part about SIM cards and adapters HERE and make sure yours is fitting the adapter correctly.

Also, always power down the router before installing or removing the SIM Card.
by JimHelms
Tue Apr 21, 2020 9:21 am
Forum: General and Unclassified
Topic: Help with Building a WE1026-5G with EM20-G
Replies: 96
Views: 69136

Re: Help with Building a WE1026-5G with EM20-G

Is the information showing up in the MODEM > NETWORK section.
by JimHelms
Tue Apr 21, 2020 8:25 am
Forum: General and Unclassified
Topic: Help with Building a WE1026-5G with EM20-G
Replies: 96
Views: 69136

Re: Help with Building a WE1026-5G with EM20-G

Leave the SIM Card out of the router. There has been a lot of configurations going on with the setup so lets first remove all configurations from the modem. Log into the router and comment out the TTL scripts by placing a # in front of them. This was discussed PREVIOUSLY in this post. Then restart f...
by JimHelms
Tue Apr 21, 2020 7:39 am
Forum: General and Unclassified
Topic: WE826-T2 and EM7565 - No Modem Present?
Replies: 8
Views: 7765

Re: WE826-T2 and EM7565 - No Modem Present?

When you plug in the USB adapter, does it show any lights, or does the PC make a sound that it normally makes when a USB device is plugged in.

Also, under the Device Manager do you see any reference to the modem.
by JimHelms
Tue Apr 21, 2020 7:35 am
Forum: General and Unclassified
Topic: Help with Building a WE1026-5G with EM20-G
Replies: 96
Views: 69136

Re: Help with Building a WE1026-5G with EM20-G

We are needing to start at the beginning once again. First, unplug power from the router. Remove the SIM Card from the router and place the SIM card into its original phone or device used for the activation. Make sure it is activated and will connect to the internet and pull data. Do a quick Google ...

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