Search found 1343 matches

by JimHelms
Mon Apr 20, 2020 9:10 pm
Forum: General and Unclassified
Topic: WE826-T2 and EM7565 - No Modem Present?
Replies: 8
Views: 7742

Re: WE826-T2 and EM7565 - No Modem Present?

For anyone who checks this in the future -- I reflashed the router. No change as far as the modem was concerned. I pulled the modem and tried connecting it to my Windows 10 PC with a USB adapter so I could flash new firmware on it. So far, no luck with that. Not sure yet if I'm doing something wron...
by JimHelms
Mon Apr 20, 2020 8:25 pm
Forum: General and Unclassified
Topic: Help with Building a WE1026-5G with EM20-G
Replies: 96
Views: 68786

Re: Help with Building a WE1026-5G with EM20-G

Greenday1 wrote: Mon Apr 20, 2020 8:21 pm I am currently connecting to the router through Wifi.
That is good. But, did you reset your PC Network card back to Auto?
by JimHelms
Mon Apr 20, 2020 8:24 pm
Forum: Internet Service Providers
Topic: New to this stuff, have some questions
Replies: 12
Views: 11281

Re: New to this stuff, have some questions

Unless there is a special reason for a custom build router (i.e., to change the TTL), I would use any existing router with a good dual band WiFi behind the CBA850LP6. That, or an Access Point. If I needed a custom build, I would look at the routers that are support by GoldenOrb , and build one that ...
by JimHelms
Mon Apr 20, 2020 8:18 pm
Forum: General and Unclassified
Topic: Help with Building a WE1026-5G with EM20-G
Replies: 96
Views: 68786

Re: Help with Building a WE1026-5G with EM20-G

Greenday1 wrote: Mon Apr 20, 2020 7:53 pm I unplugged the unit after flashing, waited about 2 minutes and plugged the unit back in. That was at about 6:00 PM.
After you changed your IP address on the PC network card and flashed the firmware, do you reset the PC's network card back to auto.
by JimHelms
Mon Apr 20, 2020 7:48 pm
Forum: General and Unclassified
Topic: Help with Building a WE1026-5G with EM20-G
Replies: 96
Views: 68786

Re: Help with Building a WE1026-5G with EM20-G

Greenday1 wrote: Mon Apr 20, 2020 7:37 pm After the firmware upgrade I reset the router and Modem settings. I then rebooted and now cannot connect to the web.
What type of reset did you do, and why?
by JimHelms
Mon Apr 20, 2020 7:33 pm
Forum: Internet Service Providers
Topic: New to this stuff, have some questions
Replies: 12
Views: 11281

Re: New to this stuff, have some questions

Hmm, it looks like the MBR1400LPE wouldn't support carrier aggregation right? I would like to take advantage of that if I can. I can get band 5 and 13 out here on verizon. Band 5 is definitely the stronger one. That is correct. To take advantage of Carrier Aggregation it would take the MC400LP6 mod...
by JimHelms
Mon Apr 20, 2020 7:31 pm
Forum: General and Unclassified
Topic: Help with Building a WE1026-5G with EM20-G
Replies: 96
Views: 68786

Re: Help with Building a WE1026-5G with EM20-G

Greenday1 wrote: Mon Apr 20, 2020 7:21 pm Yes. I did that once. Should I do it a 2nd time?
If you did not do it after you reloaded the new firmware, then yes, since it wipes out all previous configurations.
by JimHelms
Mon Apr 20, 2020 7:16 pm
Forum: General and Unclassified
Topic: Help with Building a WE1026-5G with EM20-G
Replies: 96
Views: 68786

Re: Help with Building a WE1026-5G with EM20-G

I assume you reset the APN and TimeZone settings, and SAVE & Apply both?

Thereafter, unplug power to the router, wait a few seconds and plug it back in.
by JimHelms
Mon Apr 20, 2020 4:05 pm
Forum: General and Unclassified
Topic: Help with Building a WE1026-5G with EM20-G
Replies: 96
Views: 68786

Re: Help with Building a WE1026-5G with EM20-G

The EM20-G is capable of receiving 4 x 4 MIMO which is why it has 4 antenna connector ports on the modem which requires 4 cellular antennas.

It has nothing to do with the 2.4/5GHz WiFi.
by JimHelms
Mon Apr 20, 2020 10:14 am
Forum: Sierra Wireless Modems
Topic: EM7455 putty connection
Replies: 3
Views: 10075

Re: EM7455 putty connection

You may try the HUAWEI terminal to locate the COM port number.
by JimHelms
Mon Apr 20, 2020 9:41 am
Forum: General and Unclassified
Topic: Help with Building a WE1026-5G with EM20-G
Replies: 96
Views: 68786

Re: Help with Building a WE1026-5G with EM20-G

BillA asked me to try switching between the "M", "M1" & "M2" posts on the modem. The proper modem ports for the EM20-G when using 2 x MIMO (as opposed to all 4 x MIMO) are the M and D. Download and install THIS WiFiX version firmware, and use the FIRMWARE RECOVERY ...
by JimHelms
Fri Apr 17, 2020 6:44 am
Forum: Firmware
Topic: we1326 firmware issue
Replies: 6
Views: 8103

Re: we1326 firmware issue

I would try a different web browser and first rebooting the PC.

I use Google Chrome with its translator to decipher the pages but use Firefox to do the firmware upgrade.
by JimHelms
Thu Apr 16, 2020 6:46 pm
Forum: General and Unclassified
Topic: Use WE826-T in RV or get new one?
Replies: 6
Views: 7635

Re: Use WE826-T in RV or get new one?

I just bought the Cradlepoint MBR1400LPE V2 4G LTE Router (Multi-Carrier) - Verizon. Hoping to use the visible sim with it. Seems all the cheaper services are dropping, so that slaos a hard part for me. Finding a good cheap service. There have been a few that were successfully using Visible. I beli...
by JimHelms
Thu Apr 16, 2020 5:31 pm
Forum: Internet Service Providers
Topic: Setting up my SIM for T-Mobile
Replies: 26
Views: 18770

Re: Setting up my SIM for T-Mobile

Since this forum is for Internet Service Providers, I will lock this topic and keep the information for reference.

Please continue the topic on the original post HERE.
by JimHelms
Thu Apr 16, 2020 4:44 pm
Forum: General and Unclassified
Topic: New EM7511 + Rooter Setup Slow Speeds
Replies: 33
Views: 26369

Re: New EM7511 + Rooter Setup Slow Speeds

As I mentioned previously, you want to see the RSRP stats with little difference between the RxM and the RxD: PCC RxM RSSI: -67 PCC RxM RSRP: -97 PCC RxD RSSI: -86 PCC RxD RSRP: -123 In other words, you want them to look like this: PCC RxM RSSI: -67 PCC RxM RSRP: -97 PCC RxD RSSI: -67 PCC RxD RSRP: ...
by JimHelms
Thu Apr 16, 2020 4:11 pm
Forum: Internet Service Providers
Topic: Setting up my SIM for T-Mobile
Replies: 26
Views: 18770

Re: Setting up my SIM for T-Mobile

JIm am I adding that under the modem and if so where or under the Network firewall custom rules? Didneywhorl can you walk me through how to run that string? Also I have no values currently under Signal info. Firmware is GoldenOrb_2020-03-07. Those are AT!COMMANDS to use. Go to the MODEM > MISC > AT...
by JimHelms
Thu Apr 16, 2020 3:27 pm
Forum: Cradlepoint Routers
Topic: CBA850LP6: can I change TTL?
Replies: 2
Views: 7301

Re: CBA850LP6: can I change TTL?

You cannot change the TTL on a Cradlepoint router. Wish we could.
by JimHelms
Thu Apr 16, 2020 3:15 pm
Forum: Internet Service Providers
Topic: Setting up my SIM for T-Mobile
Replies: 26
Views: 18770

Re: Setting up my SIM for T-Mobile

Under the modem, Network Status, General Info; The Provider field never updates from Connecting and no information comes up under Modem/SIM, Signal or Cell fields. You will not see the stats until you are connected. Lets first try to program the modem for LTE Only: AT+QCFG="nwscanmode",3,1
by JimHelms
Thu Apr 16, 2020 1:19 pm
Forum: Internet Service Providers
Topic: Setting up my SIM for T-Mobile
Replies: 26
Views: 18770

Re: Setting up my SIM for T-Mobile

Disable Connection Monitoring if you enabled it.
by JimHelms
Thu Apr 16, 2020 12:22 pm
Forum: General and Unclassified
Topic: New EM7511 + Rooter Setup Slow Speeds
Replies: 33
Views: 26369

Re: New EM7511 + Rooter Setup Slow Speeds

If you are trying to get optimal performance from your setup, you need to correct the RxD stats.

Thus, I would delay locking the bands on the modem until you get the reset of the issues resolved. You can use this command to set the modem back to all bands:

Code: Select all

AT!BAND=00
by JimHelms
Thu Apr 16, 2020 12:19 pm
Forum: Internet Service Providers
Topic: Att 65 dollar prepaid not working on wifix
Replies: 74
Views: 70095

Re: Att 65 dollar prepaid not working on wifix

I would think the APN for AT&T should be broadband.
by JimHelms
Wed Apr 15, 2020 8:30 pm
Forum: General and Unclassified
Topic: Help with Building a WE1026-5G with EM20-G
Replies: 96
Views: 68786

Re: WE1026 Build Help

Greenday1 wrote: Wed Apr 15, 2020 8:24 pm I do not need to reenable the custom TTL Settings tab correct?
That is correct for T-Mobile. The other rules seem to have leakage for some people (i.e., dividing data between device and hotspot) that appears related to the IPV6.
by JimHelms
Wed Apr 15, 2020 8:08 pm
Forum: General and Unclassified
Topic: Help with Building a WE1026-5G with EM20-G
Replies: 96
Views: 68786

Re: WE1026 Build Help

What you first need to do is go to the next tab and DISABLE the TTL rules with the drop down menu and SAVE.

Then come back to this screen and copy and paste the other rules.

Otherwise, they will be deleted upon reboot.
by JimHelms
Wed Apr 15, 2020 5:55 pm
Forum: General and Unclassified
Topic: Help with Building a WE1026-5G with EM20-G
Replies: 96
Views: 68786

Re: WE1026 Build Help

I personally have never tried activating it directly from the router, and am not saying this will not work. Maybe someone else can better answer that question. Most recommend activating the SIM card in a phone (if that is what it what type of plan it is from). You should only need to set your APN in...
by JimHelms
Wed Apr 15, 2020 5:02 pm
Forum: General and Unclassified
Topic: Is there any command allow me to change the LTE CA of SierraWireless MC7430
Replies: 2
Views: 3857

Re: Is there any command allow me to change the LTE CA of SierraWireless MC7430

If there is, I have never heard about it. The CA combination are developed into the modem.
by JimHelms
Wed Apr 15, 2020 4:48 pm
Forum: General and Unclassified
Topic: Help with Building a WE1026-5G with EM20-G
Replies: 96
Views: 68786

Re: WE1026 Build Help

Greenday1 wrote: Wed Apr 15, 2020 3:38 pm Working on a WE1026 build and need some help to verify where I'm at and make sure I have things set before moving to trying to connect to my local tower/carrier?
You might find it helpful to detail the components, the steps you have taken and any concerns that you may have.
by JimHelms
Wed Apr 15, 2020 1:56 pm
Forum: General and Unclassified
Topic: New EM7511 + Rooter Setup Slow Speeds
Replies: 33
Views: 26369

Re: New EM7511 + Rooter Setup Slow Speeds

The Omni or whatever antenna is connected to the AUX port of the modem shows a signal that is unusable.

Code: Select all

PCC RxD RSRP: -140
by JimHelms
Wed Apr 15, 2020 1:14 pm
Forum: General and Unclassified
Topic: New EM7511 + Rooter Setup Slow Speeds
Replies: 33
Views: 26369

Re: New EM7511 + Rooter Setup Slow Speeds

I would swap and use the external antenna on which ever connector goes to the MAIN antenna port on the modem.

It may be as simple as swapping places with the antennas connected to the USB3 enclosure.
by JimHelms
Wed Apr 15, 2020 12:19 pm
Forum: General and Unclassified
Topic: AirMaster 4000D No Connection in confirmed B41 area
Replies: 62
Views: 45493

Re: AirMaster 4000D No Connection in confirmed B41 area

I use a Calyx SIM and have swapped devices. You just need the SIM info and phone number of the account, IE the SIM phone number. Lots of people do. Sometimes the Sprint rep acts dumb and refuses, sometimes they dont. Dont tell them your account is through a 3rd party reseller, tell them only what t...
by JimHelms
Wed Apr 15, 2020 12:11 pm
Forum: General and Unclassified
Topic: New EM7511 + Rooter Setup Slow Speeds
Replies: 33
Views: 26369

Re: New EM7511 + Rooter Setup Slow Speeds

Assuming you are not using external antennas, check the MHF4 connector on the MAIN modem antenna port. Make sure it is not loose or grounding out against the metal portion of the modem. Notice the disparity in the signal readings between the MAIN (RxM) and AUX (RxD) ports which seem constant. PCC Rx...
by JimHelms
Mon Apr 13, 2020 4:47 pm
Forum: Misc Modem Cards and Dongles
Topic: Tmobile,WE8260GO-U,MC7455
Replies: 2
Views: 4972

Re: Tmobile,WE8260GO-U,MC7455

I would ask on the lte.hacks facebook group. There are a lot of guys there using TMO.
by JimHelms
Mon Apr 13, 2020 2:08 pm
Forum: General and Unclassified
Topic: EM7565 and 3CA (Sprint) - Help Request
Replies: 7
Views: 8392

Re: EM7565 and 3CA (Sprint) - Help Request

Notice the disparity between the RxM (MAIN) and RxD (AUX port for Diversity) signal readings. PCC RxM RSRP: -119 PCC RxD RSRP: -106 SCC1 RxM RSRP: -121 SCC1 RxD RSRP: -104 SCC2 RxM RSRP: -122 SCC2 RxD RSRP: -110 We would like to see those numbers closer together. I would check to make sure the MHF4 ...
by JimHelms
Fri Apr 10, 2020 4:11 pm
Forum: Misc Modem Cards and Dongles
Topic: WG3526 with Quectel EP06 modem shows “connecting” continuously
Replies: 14
Views: 16414

Re: WG3526 with Quectel EP06 modem shows “connecting” continuously

Look in the System Logs and copy and paste where it first recognizes the modem to the end.
by JimHelms
Fri Apr 10, 2020 3:58 pm
Forum: Misc Modem Cards and Dongles
Topic: WG3526 with Quectel EP06 modem shows “connecting” continuously
Replies: 14
Views: 16414

Re: WG3526 with Quectel EP06 modem shows “connecting” continuously

Devildog1968 wrote: Fri Apr 10, 2020 3:50 pm I am still working on this.... But what are the risks involved in resetting the modem to OEM state? I hate lines like ”at your own risk.” 😉
There should be little to no risk with these modems.

Some of the earlier, higher category Sierra Modems do not like the reset command.
by JimHelms
Fri Apr 10, 2020 3:30 pm
Forum: Questions and Support
Topic: Trying to decide on antennas
Replies: 16
Views: 22427

Re: Trying to decide on antennas

Depending on how high you need to go, you might look at a set of THESE. I purchased a set for another project and really like them.
by JimHelms
Fri Apr 10, 2020 12:47 pm
Forum: Misc Modem Cards and Dongles
Topic: WG3526 with Quectel EP06 modem shows “connecting” continuously
Replies: 14
Views: 16414

Re: WG3526 with Quectel EP06 modem shows “connecting” continuously

So the SIM card is active. Since it was working before you lost power, and it will no longer connect, I would first make sure the APN is entered and spelled correctly since resetting the firmware to its defaults would have erased it. And, SAVE & APPLY and hard reboot the router. I am wondering i...
by JimHelms
Fri Apr 10, 2020 12:19 pm
Forum: Misc Modem Cards and Dongles
Topic: WG3526 with Quectel EP06 modem shows “connecting” continuously
Replies: 14
Views: 16414

Re: WG3526 with Quectel EP06 modem shows “connecting” continuously

If the SIM Card in out of a phone, tablet, hotspot or other device that you have, you may try putting to SIM card back in the device to make sure it has service or has not be blocked for whatever reason.
by JimHelms
Thu Apr 09, 2020 8:16 am
Forum: Forum Tips and Settings
Topic: USE OF AT COMMANDS
Replies: 0
Views: 4140

USE OF AT COMMANDS

We are seeing more and more modems that are bricked by the improper use of AT Commands. Unless you understand exactly what the command does, and you are certain it is the proper command for the make and model of your modem, do not use it . A bricked modem will not be covered under warranty. I also w...
by JimHelms
Wed Apr 08, 2020 4:36 pm
Forum: General and Unclassified
Topic: EM7565 and 3CA (Sprint) - Help Request
Replies: 7
Views: 8392

Re: EM7565 and 3CA (Sprint) - Help Request

Run the command:

Code: Select all

AT!GSTATUS?
and post the full results.
by JimHelms
Wed Apr 08, 2020 3:06 pm
Forum: Cellular Antennas
Topic: DP727L15 - 15dBi 4G LTE Directional Antenna Review (Updated with comparisons)
Replies: 97
Views: 156499

Re: DP727L15 - 15dBi 4G LTE Directional Antenna Review (Updated with comparisons)

As this topic is about antennas, lets stick with that topic.
by JimHelms
Wed Apr 08, 2020 5:49 am
Forum: Firmware
Topic: Correct firmware for MOFI4500?
Replies: 2
Views: 6420

Re: Correct firmware for MOFI4500?

The MoFi4500 uses the WE826-T2.

You can download the WiFiX version of GoldenOrb from HERE.
by JimHelms
Tue Apr 07, 2020 4:44 pm
Forum: Misc Modem Cards and Dongles
Topic: WiFiX WE826-T / EM12 / Error
Replies: 11
Views: 16742

Re: WiFiX WE826-T / EM12 / Error

Wait, what is the issue? You say it is running, internet connected. You just want to know what the error is at the end of the debug stream? I misread his post and thought it said no connection. You will often see errors in the logs where it sends AT Commands that may not be compatible with a partic...
by JimHelms
Tue Apr 07, 2020 2:56 pm
Forum: Misc Modem Cards and Dongles
Topic: WiFiX WE826-T / EM12 / Error
Replies: 11
Views: 16742

Re: WiFiX WE826-T / EM12 / Error

Since it is hard to tell exactly what is happening, or its cause, this is the game plan I would use. Note that this also assumes the EM12-G is properly installed and the MHF4 are connected to the Main and Diversity ports on the modem (and not the GPS Port), that a good Mini PCI-E to M.2 adapter is b...
by JimHelms
Tue Apr 07, 2020 11:53 am
Forum: Misc Modem Cards and Dongles
Topic: WiFiX WE826-T / EM12 / Error
Replies: 11
Views: 16742

Re: WiFiX WE826-T / EM12 / Error

For Sprint, try using the following command:

Code: Select all

AT+QCFG="nwscanmode",3,1
by JimHelms
Mon Apr 06, 2020 7:53 pm
Forum: Misc Modem Cards and Dongles
Topic: EM7565 Verizon support
Replies: 33
Views: 48259

Re: EM7565 Verizon support

Send us an email via the store and we will forward your email to our reseller.

Be sure and share your new project with the group. Glad to have you onboard.
by JimHelms
Mon Apr 06, 2020 7:50 pm
Forum: Misc Modem Cards and Dongles
Topic: MOFI 4500 On Sprint Network (Sierra MC7455)
Replies: 2
Views: 7015

Re: MOFI 4500 On Sprint Network (Sierra MC7455)

JosephGross wrote: Mon Apr 06, 2020 5:37 pm I am using the main sprint APN (R.ispsn).
Try using the APN:

Code: Select all

n.ispsn
On the tablet, it may even be:

Code: Select all

x.ispsn
by JimHelms
Mon Apr 06, 2020 5:25 pm
Forum: Misc Modem Cards and Dongles
Topic: EM7565 Verizon support
Replies: 33
Views: 48259

Re: EM7565 Verizon support

We have one Verizon unlimited data only reseller that we have worked for a couple of years. He said a few days ago that he still had a few slots open.

If you will reach out to us on the store via email, we will send you his contact info.
by JimHelms
Sun Apr 05, 2020 9:42 pm
Forum: Firmware
Topic: Configure external USB modem on MOFI4500 ( WE826 ) golden orb
Replies: 12
Views: 19498

Re: Configure external USB modem on MOFI4500 ( WE826 ) golden orb

BillA wrote: Sun Apr 05, 2020 9:39 pm Alright, good to know... even this old dog can learn new tricks. ;)
Agreed
by JimHelms
Sun Apr 05, 2020 9:38 pm
Forum: Misc Modem Cards and Dongles
Topic: Modem for WE1026-5G
Replies: 5
Views: 8839

Re: Modem for WE1026-5G

Thank you both for the feedback. I'll get an order out tomorrow. I couldn't tell from the description for the router if it came with a power supply or if I had to order it separately. It does not come with a power supply. It comes with a 4 pin power connector with a few feet of cable to connect to ...
by JimHelms
Sun Apr 05, 2020 9:32 pm
Forum: Firmware
Topic: Configure external USB modem on MOFI4500 ( WE826 ) golden orb
Replies: 12
Views: 19498

Re: Configure external USB modem on MOFI4500 ( WE826 ) golden orb

The Sprint data card will not work in a cell phone. Period.

Would you believe that I am at least smart enough to test to make sure the SIM card and plan is active.
by JimHelms
Sun Apr 05, 2020 8:54 pm
Forum: Firmware
Topic: Configure external USB modem on MOFI4500 ( WE826 ) golden orb
Replies: 12
Views: 19498

Re: Configure external USB modem on MOFI4500 ( WE826 ) golden orb

There are only two firmware images on the modem. AT&T and Generic.

I do not use phone SIM cards, it is a business data only plan.

The issue is Sprint trying to connect on the AT&T firmware.
by JimHelms
Sun Apr 05, 2020 8:44 pm
Forum: Misc Modem Cards and Dongles
Topic: Modem for WE1026-5G
Replies: 5
Views: 8839

Re: Modem for WE1026-5G

One other item worth noting is the WE1026-G5 uses SMB connectors for its antennas. In order to install SMA Female connectors, the antenna connector cutouts have to be enlarged. On other option is you use the MHF4 to UFL Pigtail Adapter cables where you can use the OEM router antennas (on the SMB con...
by JimHelms
Sun Apr 05, 2020 8:33 pm
Forum: Firmware
Topic: Configure external USB modem on MOFI4500 ( WE826 ) golden orb
Replies: 12
Views: 19498

Re: Configure external USB modem on MOFI4500 ( WE826 ) golden orb

I was playing with one of them this evening, trying to get it to connect with Sprint. It connected to AT&T almost instantly, so I suspect it was set to AT&T Firmware, as opposed to generic. I am not sure the commands to change to generic, but I do know it has generic on it as well. And, I be...
by JimHelms
Sun Apr 05, 2020 10:44 am
Forum: Misc Modem Cards and Dongles
Topic: WE826-T2 GoldenOrb/EM7565 Band Lock?
Replies: 10
Views: 17150

Re: WE826-T2 GoldenOrb/EM7565 Band Lock?

Might look at the AT!NVPLMN command. May be able to use it to lock on a specific MNC
by JimHelms
Fri Apr 03, 2020 3:37 pm
Forum: Sierra Wireless Modems
Topic: EM7455 Lock to Band 41
Replies: 5
Views: 8699

Re: EM7455 Lock to Band 41

Using Jim's spreadsheet to generate correct code for locking EM7455 to band 41, but modem will not connect after reset. Before I go into more troubleshooting want to make sure every thing is correct with code. This is what I have after spreadsheet: AT!BAND=10,"SP41",0,10 Entered that into...
by JimHelms
Fri Apr 03, 2020 2:34 pm
Forum: General and Unclassified
Topic: Help an idiot with a not working MoFi 4500
Replies: 16
Views: 25779

Re: Help an idiot with a not working MoFi 4500

bukzin wrote: Fri Apr 03, 2020 2:24 pm Gave that search a try but came up empty.

Since Mobley is an ATT hotspot product maybe a standard ATT APN would work?

Any thoughts?
The AT&T Mobley plan uses the APN:

Code: Select all

broadband
Since your question is off topic to this post, please start another topic if you need more information.
by JimHelms
Fri Apr 03, 2020 11:05 am
Forum: Questions and Support
Topic: Preparing for Antenna Build Questions
Replies: 4
Views: 7599

Re: Preparing for Antenna Build Questions

That I am not sure. I do know that a lot of people are using a set of the 15dBi panel antennas (me included), and they work super well. https://thewirelesshaven.com/shop/antennas/4g-lte-antennas/directional-panel/700-2700mhz-15dbi-4g-lte-directional-antenna/ But that would mean installing your route...
by JimHelms
Thu Apr 02, 2020 7:16 am
Forum: ZBT Routers
Topic: WE826-T2 numerous issues
Replies: 1
Views: 4756

Re: WE826-T2 numerous issues

The first thing I would do is to download the latest WiFiX firmware, and use the Firmware Recovery Method to install it. I would then flash it a second time from within the WiFiX UI. This will assure all of the files from previous builds are completely overwritten. Do not backup (save) the current c...
by JimHelms
Thu Apr 02, 2020 6:39 am
Forum: Misc Modem Cards and Dongles
Topic: first time setup
Replies: 8
Views: 9865

Re: first time setup

I would first make sure I knew exactly where the tower is, and that it is a T-Mobile tower. Then, mount the antennas and aim them exactly at the tower, and tilted upwards a few degrees. Make sure the cables are hooked to the MAIN and the AUX connector ports of the router (i.e., not the GPS connector).
by JimHelms
Wed Apr 01, 2020 7:22 pm
Forum: Misc Modem Cards and Dongles
Topic: first time setup
Replies: 8
Views: 9865

Re: first time setup

It appears to be reading the SIM card and passing through the APN for TMO. Signals are not the best and the RSRQ which is the quality of signals is below usable. Are you using external antennas, and if so, do you have them aimed at the tower? What information does it show below that the information ...
by JimHelms
Wed Apr 01, 2020 5:29 pm
Forum: Misc Modem Cards and Dongles
Topic: first time setup
Replies: 8
Views: 9865

Re: first time setup

What does your signals look like?

Go to STATUS > INTERNET > CONNECTIONS > CELLULAR NETWORK and screen shot or copy and paste the info for us to look at.

Also, can you better explain your reference to "CloudNet".
by JimHelms
Sat Mar 28, 2020 6:07 am
Forum: ZBT Routers
Topic: WE826 | WG3526 | WE3926 | WE1326 | WE1026 - Firmware Recovery Mode
Replies: 12
Views: 49614

Re: WE826 | WG3526 | WE3926 | WE1326 | WE1026 - Firmware Recovery Mode

Hi Jim, which supplier do you special order the WiFiX version from? Is it Shenzhen Zhibotong Electronics co. ltd? I would like to order one or multiple units with that firmware but the chinese suppliers are so un-caring about my requests! They insist it can only come with their original firmware. C...
by JimHelms
Wed Mar 18, 2020 8:32 am
Forum: Misc Modem Cards and Dongles
Topic: Quectel EP06-A AT commands for carrier aggregation bandlock?
Replies: 33
Views: 145654

Re: Quectel EP06-A AT commands for carrier aggregation bandlock?

JoshKelly wrote: Tue Mar 17, 2020 5:34 pm Thank you so much, I kept reading mention of a calculator but was having a hard time finding it. This is great!

Josh
The spreadsheet has been updated for the corrections that jhend pointed out.
by JimHelms
Tue Mar 17, 2020 5:08 pm
Forum: Misc Modem Cards and Dongles
Topic: Quectel EP06-A AT commands for carrier aggregation bandlock?
Replies: 33
Views: 145654

Re: Quectel EP06-A AT commands for carrier aggregation bandlock?

What would be the hex code for bands 14, 30, & 66 or for 4, 14, 30 & 66? I am have a hard time finding the value for band 30 right now I am returning: +QCFG: "band",0x260,0x2000000003300185a,0x0 Currently it default connects to band 2 and 15 If it ever connect to 30 or 66 my speed...
by JimHelms
Tue Mar 17, 2020 9:24 am
Forum: General and Unclassified
Topic: Deregistered status
Replies: 6
Views: 8075

Re: Deregistered status

I made a long post detailing how I had the same issue happen to me but it was removed. I'm guessing because I mentioned I got shipped 2 we826 with bad SMA cables on the inside of the box. Nope. We do not remove posts unless they are inappropriate or violate the rules of the forum. If you will notic...
by JimHelms
Tue Mar 17, 2020 7:32 am
Forum: Misc Modem Cards and Dongles
Topic: fine tuning
Replies: 2
Views: 3160

Re: fine tuning

If the above stats is from the MIMO antenna, it is showing the primary as Band 30 (at 10 MHz of bandwidth) and the secondary band as 12 at 10MHz). These may or may not be the best bands to use at your location. The signal stats look good although your RSRQ (quality of the signal) is a little low whi...
by JimHelms
Fri Mar 13, 2020 3:26 pm
Forum: Sierra Wireless Modems
Topic: Reflash MC7455-CP from we826-t2?
Replies: 9
Views: 11046

Re: Reflash MC7455-CP from we826-t2?

Well it didnt come out of a cradlepoint, but I would report you are correct: https://wirelessjoint.com/viewtopic.php?f=32&t=888&p=6184#p6184 I hope I linked to my post right, but since your admin feel free to correct or guide me. :D Geez... my mistake. I simply glanced at the topic heading ...
by JimHelms
Fri Mar 13, 2020 11:23 am
Forum: General and Unclassified
Topic: WiFi Dropping on WE826-T2 w/ Sierra Wireless MC7455
Replies: 30
Views: 40602

Re: WiFi Dropping on WE826-T2 w/ Sierra Wireless MC7455

The first thing I would do is disable Connection Monitor if it is enabled. Looks from the log it is: Connection Monitor: Start Connection Monitor for Modem 1 If you will look under Services tab, you will see The Wireless Haven Ping. Enable that and SAVE. Then, do a hard (power off/power on) reboot.
by JimHelms
Fri Mar 13, 2020 10:00 am
Forum: Sierra Wireless Modems
Topic: Reflash MC7455-CP from we826-t2?
Replies: 9
Views: 11046

Re: Reflash MC7455-CP from we826-t2?

Hi, Thanks for the info. I will try it. I just have not had much success getting this onto my AT&T prepaid sim but it works fine in a cheap $40 at&t phone. I had already ordered a usb to mini pci-e adapter again to replace the crappy one I got last week and sent back. Ill play with this a b...
by JimHelms
Fri Mar 13, 2020 9:58 am
Forum: Sierra Wireless Modems
Topic: Reflash MC7455-CP from we826-t2?
Replies: 9
Views: 11046

Re: Reflash MC7455-CP from we826-t2?

Do you have more info on how to expose the modem ports to he pc while mounted inside the router? Would you connect the router's usb port to the pc? Thanks. I do not know the specifics as I have never performed the process. I believe it is done by placing the firmware in the temp file of the router,...
by JimHelms
Fri Mar 13, 2020 9:55 am
Forum: General and Unclassified
Topic: WiFi Dropping on WE826-T2 w/ Sierra Wireless MC7455
Replies: 30
Views: 40602

Re: WiFi Dropping on WE826-T2 w/ Sierra Wireless MC7455

robonova wrote: Fri Mar 13, 2020 9:07 am Also, I'm not seeing a band locking tutorial, can you point me to a good one?
Try HERE.
by JimHelms
Fri Mar 13, 2020 8:44 am
Forum: Misc Modem Cards and Dongles
Topic: Quectel EP06-A AT commands for carrier aggregation bandlock?
Replies: 33
Views: 145654

Re: Quectel EP06-A AT commands for carrier aggregation bandlock?

Set Connection Modes AT+QCFG="usbnet",0 - QMI/PPP/Default AT+QCFG="usbnet",1 - ECM AT+QCFG="usbnet",2 - MBIM Caution should always be exercised when changing the composition of a modem. Note that people have reported losing their Modem WAN port for AT Commands on the E...
by JimHelms
Thu Mar 12, 2020 4:43 pm
Forum: General and Unclassified
Topic: Connection Logs question
Replies: 6
Views: 6527

Re: Connection Logs question

The WiFi on these units are less than desired and seem to work best (at least for me) with the default settings that WiFiX firmware provides.

I will make the same recommendation as this POST which should correct the WiFi
by JimHelms
Thu Mar 12, 2020 4:10 pm
Forum: General and Unclassified
Topic: Connection Logs question
Replies: 6
Views: 6527

Re: Connection Logs question

1. Disable the connection manager in the profile if enabled.

2. What AMP power adapter are you using?

Go to advanced search