Search found 11 matches

by Mchccjg12
Tue Oct 15, 2019 6:31 pm
Forum: Sierra Wireless Modems
Topic: EM7565 speed issues on Sprint
Replies: 2
Views: 4447

Re: EM7565 speed issues on Sprint

Both of the modems are operating with the same bands, and the same upload/download channels. I had them both locked to Band 41, and both had CA active as well. Which is why it's strange... the 7455 would operate at full speed, and the 7565 wouldn't. Yet later the 7565 would be fine as well, which ma...
by Mchccjg12
Mon Oct 14, 2019 10:57 pm
Forum: Sierra Wireless Modems
Topic: EM7565 speed issues on Sprint
Replies: 2
Views: 4447

EM7565 speed issues on Sprint

Hello! Recently I have been having some strange issues with my EM7565. At certain times of the day, usually in the very early morning, and again around 9 to midnight, speeds and latency will drop massively. I will normally get download speeds of around 80Mbps, but it will drop to around about 2Mbps ...
by Mchccjg12
Thu Aug 08, 2019 1:27 am
Forum: General and Unclassified
Topic: Sprint and EM7455 - solution to disconnects?
Replies: 13
Views: 12323

Re: Sprint and EM7455 - solution to disconnects?

@Mchccjg12, do you notice the EM7565 is markedly better than the 7455? Is there any modem out there that doesn't have this problem with Sprint that we could use in a similar way? The EM7565 is definitely leagues better than the 7455. It disconnects far less, and is much more stable, though the lack...
by Mchccjg12
Tue Aug 06, 2019 1:31 am
Forum: General and Unclassified
Topic: Sprint and EM7455 - solution to disconnects?
Replies: 13
Views: 12323

Re: Sprint and EM7455 - solution to disconnects?

Yeah, pretty much. I think it also has to do with a ton of issues inherent with their towers too. As I will even get disconnects on my EM7565. I think it drops the connection to one part of the tower, and the modem tries to connect to another channel, causing the disconnect. Other modems probably ha...
by Mchccjg12
Fri Aug 02, 2019 9:48 pm
Forum: General and Unclassified
Topic: Sprint and EM7455 - solution to disconnects?
Replies: 13
Views: 12323

Re: Sprint and EM7455 - solution to disconnects?

From what I can tell, it's an issue on Sprint's end with the way their terrible equipment works. Even with the EM7565, it will disconnect upon changing bands or cells because it will change IP every time. I am pretty sure it works with other carriers because they handle it better on the network end.
by Mchccjg12
Sat Oct 06, 2018 8:23 am
Forum: Sierra Wireless Modems
Topic: Modem Disconnecting
Replies: 37
Views: 47720

Re: Modem Disconnecting

Sorry it took so long to reply! I've been a bit busy lately. Anyways, I have found some interesting stuff by really scrutinizing the logs. So, it seems recently the IP address started to change after the modem gets disconnected from the network... for example: While the network is connected and work...
by Mchccjg12
Thu Oct 04, 2018 6:56 am
Forum: Sierra Wireless Modems
Topic: Modem Disconnecting
Replies: 37
Views: 47720

Re: Modem Disconnecting

So, I called Sprint tech support to try to solve the disconnect issue with the MC7455, and take this with a grain of salt, as it's possible that it is false. But, I was told that they have made recent changes to the network to further disallow devices like the MC7455 to work. Basically, it will boot...
by Mchccjg12
Thu Sep 20, 2018 10:52 pm
Forum: Sierra Wireless Modems
Topic: Modem Disconnecting
Replies: 37
Views: 47720

Re: Modem Disconnecting

Ok, seems that even after all of that, it is still disconnect, now every 5 seconds. Looking at the debug to try to figure things out, I noticed a few things. Usually EMM state reads: EMM state: Registered Normal Service but before RRC does this and cuts the internet connection: EMM state: SR Initiat...
by Mchccjg12
Thu Sep 20, 2018 5:52 pm
Forum: Sierra Wireless Modems
Topic: Modem Disconnecting
Replies: 37
Views: 47720

Re: Modem Disconnecting

Thank you for responding! I'll be updating the firmware soon then. Also, after a peek through the release notes, I found something that I think would be a fix for it as well: MC7455 resets periodically on Sprint network - Crash 3 Which is a fix related to RRC. Which, I had noticed, had issues on the...
by Mchccjg12
Thu Sep 20, 2018 10:08 am
Forum: Sierra Wireless Modems
Topic: Modem Disconnecting
Replies: 37
Views: 47720

Re: Modem Disconnecting

I'll try that shortly and report back, I didn't notice that a new generic firmware was released. Have you updated yours to the new firmware? I would like to make sure it works just in case there are issues, as I don't have a backup of the previous firmware version to revert to. Thank you! PS. I'll a...
by Mchccjg12
Wed Sep 19, 2018 12:27 am
Forum: Sierra Wireless Modems
Topic: Modem Disconnecting
Replies: 37
Views: 47720

Re: Modem Disconnecting

I've had similar issues with Sprint. My modem will disconnect pretty often, sometimes every 10 minutes, sometimes ever couple of hours. I have my MC7455 in an enclosure hooked up to a Raspberry Pi 2 B+ running Goldenorb. EDIT: I have noticed something though, and it seems to be that most people with...

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