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by vahnwinkle
Wed Mar 09, 2022 8:01 am
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Calyx Institute removing Sprint sims and getting no internet access using T-Mobile sims

Hello everyone, I will do my best not to make this story so complex but hopefully I am missing something small and simple. If not, Calyx users who use their own routers may be in trouble. So, I have Calyx Institute service. I signed up for the Alcatel Linkzone 2 and Calyx sent me a Sprint brand sim ...
by vahnwinkle
Thu Mar 10, 2022 2:10 pm
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Re: Calyx Institute removing Sprint sims and getting no internet access using T-Mobile sims

@Didneywhorl

I will try this today and report back ASAP. Thanks again for helping me trouble shoot this issue. I really appreciate you taking the time to help me. I hate living in rural area with no easy access to internet........ :(
by vahnwinkle
Thu Mar 10, 2022 6:14 pm
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Re: Calyx Institute removing Sprint sims and getting no internet access using T-Mobile sims

@Didneywhorl

Update! The modem eventually connected. It just took about 10 minutes longer than normal. I will keep everyone posted on reliability of the T-Mobile sim in case it disconnects anymore. I hope all of this info helps the community. Didneywhorl is AWESOME!!!
by vahnwinkle
Wed Mar 09, 2022 1:24 pm
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Re: Calyx Institute removing Sprint sims and getting no internet access using T-Mobile sims

Here is a picture of the WG1608 network - interface Settings with the T-Mobile sim card installed. Notice the CLAT1 Virtual Dynamic Interface. wg1608 interface tmobile.png Here is a picture of the WG3526 network - interface Settings with the Sprint sim card installed. Notice the CLAT1 Virtual Dynami...
by vahnwinkle
Wed May 11, 2022 4:01 pm
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Re: Calyx Institute removing Sprint sims and getting no internet access using T-Mobile sims

I tried the B-to-B settings (no IP) and the performance was much improved. However, eventually T-Mobile figured out I have the Franklin-T10 and reduced the performance to the previous poor levels. I spent quite a bit of time fiddling with this and the performance always reverts to the basic speeds ...
by vahnwinkle
Fri Jul 15, 2022 10:04 am
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Re: Quectel RM500Q-AE Firmware Update Support

Here are instructions compiled
by vahnwinkle
Fri Jul 15, 2022 10:03 am
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Re: Quectel RM500Q-AE Firmware Update Support

@vahnwinkle Quectel Modem update using router instead of EVB. Didneywhorl I followed all of your instruction and successfully updated my modem firmware. For those of you looking to update your modem firmware for troubleshooting or fixing issues related to your modem or internet problems, I highly r...
by vahnwinkle
Tue Jul 19, 2022 1:39 pm
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T-Mobile Loss of Internet but Modem is saying connected

Didneywhorl I have Calyx with RM500Q-AE 5g modem. Updated to the latest firmware on modem and router. I have 2 x 2 mimo antennas and my signal strength is around 93%. I frequently have disconnects every 24 hours. Mostly happens at night and when I wake up to turn on PC, it says no internet. When I ...
by vahnwinkle
Mon Nov 28, 2022 6:34 pm
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Re: T-Mobile Loss of Internet but Modem is saying connected

Can anyone with a sierra em9191 and T-Mobile confirm Whether they have random disconnections in 2022? I might actually just buy one to give it a try. After like a week of having it work and not disconnecting after I got my external modem enclosure, the problem is back again :( Ok I purchased a chea...
by vahnwinkle
Thu Jan 26, 2023 7:28 am
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Re: T-Mobile Loss of Internet but Modem is saying connected

Reporting back! I finally got the Sierra Wireless modem 7455 set up with IMEI changed. Connected everything and internet went out just like the Quectel. Over night when I was asleep, the modem lost internet but in rooter it was showing that it was still connected but just didnt have internet. I thin...